Shipping policy

Shipping Policy (Snail Mail)

1. Monthly Shipping Schedule

  • Order Window: All orders placed during the current month are held for a single batch production.

  • Dispatch Date: Your order will be dispatched during the first week of the following month.

  • Frequency: We ship all orders once per month in a single, coordinated batch to ensure the highest quality.

2. UK Shipping (Royal Mail 2nd Class)

  • Delivery Time: 2–3 working days from the date of dispatch.

  • Service Note: 2nd Class mail is delivered every other weekday. Please note there is no Saturday delivery.

  • Arrival: You should receive your order by the 10th of the month following your purchase.

3. International Shipping (Standard Non-Tracked)

We ship worldwide using standard international postal services.

  • Europe: 3–5 working days from dispatch.

  • Rest of World: 6–7 working days from dispatch.

  • Tracking: To keep shipping accessible, this is a non-tracked service.

  • Arrival: Typically arrives by the second or third week of the month, depending on local customs processing.

4. General Terms

  • Address Accuracy: Please ensure your shipping address is correct before the end of your purchase month. We cannot redirect batch shipments once production begins.

  • Missing Items: Because this is a batch process, if your order hasn't arrived by the 25th of the month following your purchase, please contact us at contact.raspberryclub@gmail.com.

 

Shipping Policy (Standard Mail)

1. Dispatch Schedule

  • Processing Time: All orders are processed and dispatched within 2 business days of order confirmation.

  • Frequency: Unlike our monthly batch items, these products ship year-round as orders are received.

2. UK Shipping (Royal Mail 2nd Class)

  • Delivery Time: 2–3 working days from the date of dispatch.

  • Service Note: 2nd Class mail is typically delivered every other weekday. No deliveries are made on Saturdays.

  • Estimated Arrival: You can expect your order within 5 business days of your purchase.

3. International Shipping (Standard Non-Tracked)

We ship worldwide using standard international postal services.

  • Europe: 3–5 working days from dispatch.

  • Rest of World: 6–7 working days from dispatch.

  • Tracking: To keep costs low for you, this is a non-tracked service.

  • Arrival: Most orders arrive within 2 weeks, though please allow extra time for potential delays in local customs.

4. General Terms

  • Address Accuracy: Please ensure your shipping address is correct at checkout. We cannot redirect packages once they have been dispatched.

  • Missing Items: If your order hasn't arrived within 10 business days (UK) or 25 business days (International), please contact us at contact.raspberryclub@gmail.com.